Deputy Chief Information Technology Officer in Charge of Infrastructure at the University of Ghana Computing Systems Mr. Francis Boakye has debunked speculations of a supposed blockade by his office of some features of online messaging application Whatsapp on the institution’s server.
This follows concerns raised by a cross-section of residents on Sunday decrying their inability to access certain basic features on some social media platforms via the school’s Wi-Fi connection which is run by the University of Ghana Computing Systems. These restrictions include the inability to download audio files, videos and documents on the message sharing application Whatsapp, a situation some individuals have indicated to have affected their academic activities on campus.
Demystifying the claims, Mr. Boakye told Univers News on Monday that his office is however working around the clock to ensure that the source of this defect is determined and addressed within the shortest possible time.
“There’s nothing that the UGCS has actually done to restrict Whatsapp downloads, that is not from us. But I’ve heard it and asked my colleagues to investigate if anything is the problem”, he said.
In a related development, a previous initiative rolled out by the UGCS some months ago which disallowed users from accessing some online portals such video sharing platform Youtube, among others from the university of Ghana servers within a stipulated period of time each day is still underway.
But Mr. Francis Boakye gave the assurance that the UGCS, in collaboration with search engine giant Google, is on the path of finding alternative and effective means to ease the pressure on the University’s daily bandwidth.
“We are working with Google, we haven’t yet gotten there yet, but we are hoping to find a solution, but we cannot do it in real time when we are all on campus”, he added.
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